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Moth not being recognized by PCs

Hi, I have an AudioMoth and I haven't tried to use it since a year ago or so. It's less than two years old. I can't get it to be recognized by either of my Windows 11 computers. Power to the device occurs but nothing in the device manager. I have tried installing drivers from Silicon Labs to no success. It used to work with my old computer running a much older Windows OS. I'm thinking software got corrupted on the AudioMoth. Multiple cables, multiple computers, multiple drivers. Batteries removed. I give up. I can't see a reset switch anywhere on the AudioMoth device. I get a solid green light on the device so there's power but no life.

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Hi, I think it is unlikely to be the AudioMoth. Nearly all connection problems are the USB cable being a charging cable with no data lines or a Windows driver issue. What operating system are you using? Anything newer than Windows 7 shouldn't require a driver as it will use the default ones. Have you used an EasyLog data logger from Lascar Electronics on these computers? Their driver incorrectly claims the same USB PID and VID.


It's possible to put the AudioMoth back into serial bootloader mode so that the firmware can be reflashed. This uses a different USB protocol so likely still works if the standard one has a driver issue. Select 'Show Manual Switch Instuctions' under the menu in the Flash App. This will guide you to connect the two 'PROG' pins together whilst powering up the AudioMoth so that it starts in serial bootloader mode.


ree

I think the cable or driver issue is more likely however. Alex




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