Hi,

I bought 5 Hydromoths in January 2025. 2 of them are having strange malfunctions. The other 3 will no longer connect to my computer with the configure app. The light doesn't come on when I connect them to the computer. The cord I'm using seems to work fine for other units.

1) is only recording for about 12 hours and then abruptly stops. It still has plenty of battery and plenty of space on the SD card. I've tried reinstalling the firmware, but didn't help.

2) Another recorder consistently has the clock running fast. I deployed it for about 48 hours (20 sec. out of every minute) and when I retrieved it had closer to 72 hours worth of recordings. I've used the same one 3 times, and this happens every time. I don't know how to fix this.

Thanks!

-Julia