Configuration App not working
Hi,
I bought an audiomoth device several months ago. When I first bought it, I was able to use the Audiomoth Configuration app very easily to set it up as seen in online guides. Three months ago I tried to configure it again for the second time and this time the configuration app and time app did not show the time. When connecting the audiomoth device, nothing changed in the configuration app, I did not get the details of the device and I did not get the time, although the audiomoth itself was blinking just fine and I am following exactly the same procedure and device I did last spring when it worked.
I have uninstalled the apps and reinstalled them, used different cables, and three different laptops but the configuration app does not work on any of the laptops. Is this a software issue? Since I encountered this problem for the first time three months ago, the problem is still there.
Thank you in advance!
Orestis
Hi Orestis,
If you plug in the AudioMoth without batteries, with the switch in the USB/OFF position, does the green LED light up? Can you confirm what operating system you are using.
Are you sure the USB cable that you are using is a data cable and not a charging cable. The time that the apps show is the time that is coming from the AudioMoth. These are blank because the app cannot establish communication with the AudioMoth. Most of the connection problems are caused by the use of a charging cable that does not have data lines.
Alex