Configuration App not working


Hi,
I bought an audiomoth device several months ago. When I first bought it, I was able to use the Audiomoth Configuration app very easily to set it up as seen in online guides. Three months ago I tried to configure it again for the second time and this time the configuration app and time app did not show the time. When connecting the audiomoth device, nothing changed in the configuration app, I did not get the details of the device and I did not get the time, although the audiomoth itself was blinking just fine and I am following exactly the same procedure and device I did last spring when it worked.
I have uninstalled the apps and reinstalled them, used different cables, and three different laptops but the configuration app does not work on any of the laptops. Is this a software issue? Since I encountered this problem for the first time three months ago, the problem is still there.
Thank you in advance!
Orestis
this sounds like my problem as well: the devices are not enumerating and cannot be addressed by apps on windows or linux