Hi everyone,

I have a unit that is not being recognized by the Configuration App or the Flash App.

Symptoms:

• When batteries are inserted, the LEDs flash, but the device doesn't start recording.

• When connected via USB, the computer doesn't detect it (even in USB/OFF mode).

• I've tried different cables and batteries, but the issue persists.

It seems like the device is stuck in a loop or the USB port is failing. Any advice on how to reset it or force the connection?

Thanks!