Everything was going so well ...
I have several AudioMoths and have been using them regularly over the last 18 months or longer. Having just refreshed batteries and SD cards ready for the next deployment, the Configuration software (which has been updated to the latest version) fails to recognise that a AudioMoth is connected (i.e. no Device ID etc). I have tried using different cables with the same results. I have uninstalled the software and downloaded a fresh copy for the Open Acoustics website. But no matter what, I am still unable to configure any of my AudioMoth devices despite being fairly experienced in doing so. I run the configuration with Administrator permission but nothing that I have tried seems to make a jot of difference. Any help and suggestions beyond that that I have already tried would be most welcome so that I can continue with my project. Many thanks.
Could you also try on another machine? There is nothing obvious that prevents it working on Windows 10. Also maybe try the AudioMoth Time App - https://www.openacousticdevices.info/applications.