Hello all, I just recieved 63 of the new AudioMoth cases in the most recent group buy through GroupGets. Just wanted to report a few problems. The latch on the cases appears to be a weak point. On first use 2 of the 63 cases I recieved broke at the latch, and in two different places. In each case, I was doing the simple task of closing the latch, nothing too severe, and they both snapped. I am dealing with GroupGets about getting replacements, but wanted to share the info here too.
Send me an email - firstname.lastname@example.org - and we'll post you two new ones made with a modified material and moulding temperature.
Do we have a local centre for replacement plastic catches ? I have 2 new AudioMoth cases on both of which the hinge areas have failed on the black catch !
no. The latch springs off unfortunately
Do the clips still hold the wire ring in place? The force of closing the case should be taken by the ring rather than these clips?
ok Ill do that. Better photo attached also
Can you send the photos to email@example.com who will arrange to send you replacements which have a been through an updated moulding temperature profile. Is it possible to get better focused images of the broken part?