Have followed the configuration instructions, but when I plug my AudioMoths in, the computer does not recognize them and have the time/id frames shift from grey to black. As a result, I can't set them with the configuration file.
The units are working - I used default recording to test them, and when i plug it in yesterday they popped up as external drives with the audio files. Tried again today though, and it isn't even recognizing them as external drives. I can't access the files.
Running on Windows 10 Enterprise, but also tried on Windows 7 Enterprise with same issues. I made sure the moths were in USB (rather than "Off") - the red light flashes when I plug in to the USB and then shows a solid green light.
Any ideas what I am doing wrong, as I want to try these in the field next week!
There be the problem - dead on, I was using a charging vs communications cable. Thanks!
Sorry - yes my mistake, plugged the SD cards in to see the files (not the AudioMoths) so know it is recording. Will try another USB cable, as the one I am using that has the correct adaptor IS a charging cable that came with one of our speakers. Thanks - that might be the easy fix. I will let the forum know if it works.
Hi, Can you double check the USB cable that you are using - many are charging cables and don't seem to have any data communication lines inside them. Most of the issues we see here turn out to be the cables, and sometimes Windows getting confused about the drivers. The devices are programmed in the factory via the USB port so the hardware is thoroughly tested then.
I assume that you plugged the SD cards into your computer, and not the AudioMoth, in order to see the WAV files as an external drive?
The AudioMoth won't appear as an external drive when plugged in, but should be recognised by the Configuration App which should enable the configure button and show the time current time on the device.