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No connectionwith the App

Hello,

I received the new Audiomoth today. Unfortunately, the device does not communicate with the Audiomoth Configuration App on my laptop (Windows 10). I have new batteries, a USB3 microUSB cable and the supplied microSD card in the device. When I connect the device, the green LED lights up permanently in USB/OFF mode.

Could you please give me some more tips so that I can activate the Audiomoth?

Many thanks and best regards Inken

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3 comments

3 Comments

Andy

May 19

Could you double check that the USB cable is a data sync cable rather than just a charging cable?

inken.karst

May 19

Replying to

Hello,

thanks for the quick reply.

I have some cables with a micro USB connection here and have just used them. How can I test whether it also synchronises data?

best regards

Inken