©2019 Open Acoustic Devices

Nicholas Gibbons
Feb 10, 2019
Edited: Feb 10, 2019

I have downloaded new app but will not run as says requires 64 bit window. Is there any way it will run on a 32 bit system?

I have worked with the original system OK for the last 12 months.

7 comments2 replies
Alex Rogers
Feb 10, 2019

Hi, This should is a 32-bit binary so should run okay on 32-bit and 64-bit versions of Windows. What version of Windows are you using exactly?

0
Nicholas Gibbons
Feb 10, 2019

Maybe I should delete the programme link and try again? I highlighted Microsoft at the download stage?

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Alex Rogers
Feb 10, 2019

It definitely runs okay on 64-bit Windows 7 and the file that is downloaded is a 32-bit executable, so it should work fine. Can you send a screenshot of the error message. Also try switching it off and on again.

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Alex Rogers
Feb 10, 2019

Do the previous versions still run okay? The earlier configuration apps will still work with any version of the firmware, they just won't enable any to the new hardware features (such as writing timestamps in local time).

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Alex Rogers
Feb 10, 2019

I think this is our mistake. These binaries don't seem to be 32-bit versions. I'll get Peter to upload the correct ones tomorrow.

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Alex Rogers
Feb 11, 2019

This should be fixed now. If you download the configuration app from the website it should now be a 32-bit version. Let us know if you have any more problems with it.

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