Hello, I'm just trying to set my old 32bit laptop up for field use and am encountering the same problem as above with the download automatically being 64bit. Is there a way to select a 32bit version of the configuration software? or perhaps an older version that was 32bit?
The Windows installer available on our website was accidentally the 64-bit version. This has been fixed now. Redownload it to obtain the 32-bit version.
May I ask what operating system you're running? It's extremely uncommon to come across a machine running a non 64-bit version of Windows nowadays.
So I've followed the link you provided last year, but it does not work on my end. When I download the file it says that I need a 64bit operating system. Am I missing something?
I would be extremely happy if I could get it to work on my small tablet (windows 10, 32bit) since that is way easier to carry with me when I go into the field than a large 17inch laptop. I sincerely hope you can help me.
Hello, I'm just trying to set my old 32bit laptop up for field use and am encountering the same problem as above with the download automatically being 64bit. Is there a way to select a 32bit version of the configuration software? or perhaps an older version that was 32bit?
Hi Christine,
The Windows installer available on our website was accidentally the 64-bit version. This has been fixed now. Redownload it to obtain the 32-bit version.
May I ask what operating system you're running? It's extremely uncommon to come across a machine running a non 64-bit version of Windows nowadays.
Peter Open Acoustic Devices
Is there still a 32-bit version available? When I try to open the config app, it says 64-bit needed.
Hi Peter,
So I've followed the link you provided last year, but it does not work on my end. When I download the file it says that I need a 64bit operating system. Am I missing something?
I would be extremely happy if I could get it to work on my small tablet (windows 10, 32bit) since that is way easier to carry with me when I go into the field than a large 17inch laptop. I sincerely hope you can help me.
Cheers, Marjon