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Device will not record

New data cable, reformatted card, computer recognises connection, configuration okay. Followed initial setup several times. Will NOT record in either custom or default settings. Now what??

14 comments

14 Comments

Alex Rogers

Dec 10, 2019

That's annoying. The Round 8 devices should all have had version 1.2.2 installed.

Alex Rogers

Dec 10, 2019

Can you confirm which firmware version is installed - it shown at the top of the Config App. Only version 1.2.2 support exFAT formatted SD cards. Where did this AudioMoth come from?

Alex Rogers

Dec 11, 2019

Replying to

@Russ Wigh Can you post a screenshot of what is happening?

Russ Wigh

Dec 11, 2019

Replying to

@Alex Rogers I can try that for you tomorrow. The download of the file failed twice. I have since moved on. Right now I am trying to be sure it works in custom and will start recording at 19:45 local (5 mins.). I have had no problems in default mode, but I am not sure I have done it correctly configuring the app and then disconnecting USB and switching to Custom. I will know in a minute. ...... Yeh! The red LED came on and is blinking rapidly. That is enough progress for one day. These are going to be very useful in the field. Thank you for standing by me.

Alex Rogers

Dec 11, 2019

Replying to

@Russ Wigh Great. Hopefully the rest of your experiences with AudioMoth will be a bit smoother.

Alex Rogers

Dec 10, 2019

Hi Russ, Can you do the following:

1) Take the batteries out, unplug the USB cable and put the switch into the USB/OFF position.

2) Wait 30 seconds.

3) Put batteries back in. Can you confirm what batteries you are using - exact make and model.

4) Put SD card back in. Can you confirm exactly what make and model SD card it is and what format it is formatted as.

5) Move switch to 'DEFAULT'. The AudioMoth should immediately start recording and the red LED will flash. If both LED are flashing there is a problem writing to the SD card.

6) After 30 seconds put switch to 'USB/OFF' and check the recording that should be on the SD card.

Alex

Russ Wigh

Dec 10, 2019

Replying to

Thanks Alex

I have done as you asked. The batteries are Duracell Alkaline each producing 1.592 volts. The card is a Sandisk Extreme 64GB USH-1 microSDXS, U3, class 10. The card has been formatted exFAT to which the Windows 10 Home computer defaulted. After reinstalling the batteries and then reinserting the memory card I set the switch to default. I had both red and green LED blinking for a few seconds, and then only the green LED about once a second. Still no evidence of recording.

I switched out the card with a Sandisk Ultra (FAT) 16GB HC-1 card for another application and I immediately got a pulsing red LED. Thank you... and a recording!! So now I can move on, replace the faulty one, and determines how many more units will suit my needs. If you have suggestions regarding a more appropriate card I would be happy to learn from you.

Russ Wigh

Dec 10, 2019

Replying to

Actually the 64GB card worked well in a DSLR camera.