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Delivery costs

Hi, I am new to Audiomoth and need to order one asap. please could anyone tell me how long Group Gets take to deliver - and if I have to pay the $ 30 + dollars will I then be liable for tax and duties on top? I cant find an email or number to contact anyone ...thank you.

4 answers1 reply

5 Comments

This comment was deleted.

jennavergeynst

Mar 18

Replying to

Hi,

In the GroupGets checkout it says "All Non-USA orders may be required to pay customs/import duties, tax, vat, and/or forwarding fees. These fees are NOT included in the price during checkout." But what I understand from this post, is that there will be no additional cost for the EU, is that right?

GroupGets - Matthew Navarro

Mar 18

Replying to

Hi,

I have removed my comment that you were replying to as it is out of date. If you purchase from GroupGets we only ship from the USA, so if your order is going to the EU you would likely have to pay some import duties.

barbara.helm

Feb 20, 2020

please help me to get in touch? If the email contact is not supposed to be posted, could you perhaps email me? I'm b.helm@rug.nl.

Thanks!

barbara.helm

Feb 18, 2020

Hi Sue, I also need to order ASAP. Have you heard back from anyone? Also, I'm based in the Netherlands. Are you somewhere close, so we could perhaps share an order?

suemorgan06

Feb 19, 2020

Replying to

Hi Barbara, I have had some confusing replies and I think the delivery costs are unclear as there seems to be no guarantee as to the time deliveries will take - even if you pay for express service. I am also worried about what duties & tax might be incurred at point of delivery.

I am afraid I am based in the UK. I have emailed the openacoustics team directly for more information and will let you know when i hear back from them.