Hi OAD team. Having trialled two of your devices last year I now have 30 more to deploy from the recent GroupGet. I am configuring the devices using the configuration app. The original devices I had from last year configure absolutely fine. I remove them from my machine, switch them from USB/Off to Custom, and after the sleep period they begin recording correctly. However, with the new devices, when I switch them to custom, they flash green for a period, then the lights go out for a time, then they start flashing green and red together. I have now done this with five of the new devices with the same result in each case.
Any idea what the problem is - I'm hoping to take them to the field tomorrow.