To test this feature, visit your live site.

USB-mic not recognized

in Device Support

Hi, I've just installed the AudioMoth USB Microphone firmware into an AudioMoth 1.2

And it's recognized by my computer

But when I open the Live App, it's doesn't work

Does anyone know what could be happening? and what should I do to solve it?

16 comments

16 Comments

Alex Rogers

Mar 23

Hi, Can you confirm what operating system you are using and which version of AudioMoth Live this is? Assuming that you can access the AudioMoth USB Microphone as a regular audio input device, this seems to be an issue with AudioMoth Live. I'd initially check that just logging out after first installing the microphone doesn't fix it. Alex

Alex Rogers

Mar 28

Replying to

We dont' seem to be able to reproduce this. I've updated my Windows VM and it is using the same driver as yours but works fine. Same with another physical machine.

Try the 'Check for driver updates' option in the window.

What type of computer is this running on - a laptop or desktop. Do you know what processor it has?

Alex

Ramón Aguilar Manihuari

Mar 29

Replying to

I'm using a ROG Strix G18 laptop. It has a Core I9 processor.

Alex Rogers

Mar 31

Replying to

That should be fast enough! I'd suggest double checking that the most up to date drivers are installed, deleting all the AudioMoth USB Microphone devices, and then after a restart trying again.