Hello Open Acoustic Developers. I had recommended the purchase of 2 second generation Audiomoths with cases for our not for profit wildlife research group here in Ontario, Canada. WE have as of yet been able to capture any usable audio after a year now. Either the recording contain repetitive mechanical sounding click (that also show up/display in Audio software (Audacity/Sonic Visualizer ) or files having seemingly random file sizes with no discernible audio or files having 0 kb . The most recent contents of the cards are as follows
Both units have had been flashed with latest software. I fear they are mechanically defective which is having a serious impact on our research. Can I send them back/shipping is now so incredibly expensive but I dont know what else to do.
I truly do NOT believe this is user error and now my fellow researchers are exasperated at this point as the research site is 3 hr drive each way. How can we verify if the hardware is functional/functioning properly... Yes we have tried setting back to defaults but any audio captured is so low in volume/poor quality it is unusable. Would this have anything to do with the cases we purchased with?
PLEASE ASSIST AS WE ARE IN REAL NEED OF GETTING THESE RE-DEPOLYED IN A MONTH OR SO. THANK YOU!!!
one called ".fsevents"
and the other called ".Spotlight-V100
no log file on this card generated
Multiple supported cards tried with similar results