Just received new audiomoth. Followed online web instructions for configuration but computer is not recognising device when plugged in. Green led come on (not every time) but configuration program date / time screen does not turn from grey to black and show any changes. When trying to use 'Configuration Audiomoth' button on program just get a 'no entry symbol' and nothing happens. I have downloaded 32 & 64bit programs along with the timesetterX86 but none of them work.
I am using Windows 10 platform, is this my problem? I have contacted a colleague who has had two delivered and he has the same problem and also using Windows 10. We have both tried new batteries and reformatting the sd card. When I put the default / usb off / custom switch to default I am managing to record wav file so am assuming the device is working?
Have just tried to do the same and the audiomoth is not recognised by the computer - tried 3 different cables and no result - any ideas welcomed.
Further to the above
"Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed."
Device USB\VID_0000&PID_0002\6&38a36d0c&0&5 was not migrated due to partial or ambiguous match.
Last Device Instance Id: USB\VID_1F75&PID_0621\1
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Location Path:
Migration Rank: 0xF000FFFFFFFFF112
Present: false
Status: 0xC0000719
Device USB\VID_0000&PID_0002\6&38a36d0c&0&5 was configured.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 10.0.17134.1
Driver Provider: Microsoft
Driver Section: BADDEVICE.Dev.NT
Driver Rank: 0xFF0000
Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: false
Parent Device: USB\VID_8087&PID_0024\5&38ca7a24&0&1
Device USB\VID_0000&PID_0002\6&38a36d0c&0&5 had a problem starting.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Service:
Lower Filters:
Upper Filters:
Problem: 0x2B
Problem Status: 0x0
I am having the same issue with the device "USB Device not recogni