Configuration app will not pass through Windows 10 firewall

I'm happy to do that. Simply put, the window on-screen with the bar showing the installation process never got past half way, and just stayed there as long I as I did not click it off. But first, let me go back and restore the operating system to 4 or 5 days ago when things appeared to be working. This is about that last card I can play. But if this doesn't work and you have a workaround I still have access to the installed app on my wife's account on this computer, and my account on her computer.

The store feature has included the configuration app on my user page, but when I connect a device with batteries and and the grey time goes to black the time reads: 00:44:XX, 02/01/1970. When I click on local time it becomes 19:45:XX, 01/01/1970. The correct time here is 14:16. Can I not configure the app, then configure the Audiomoth since now the times are correct and then install the batteries before disconnecting?

I will read the link you sent, but I am spent for the day on this. By-the-way I went through the process with no batteries. The configuration bar blinked like it was working - accepting the instructions - then I installed the batteries, disconnected and and switched it to custom. I will leave that on my desk, with both green and red LEDs blinking and see if it switches to record at 19:00 this evening.

Alex

I was reading back over others' issue and came across a similar issue from June 2019. Your instructions to him were to click on the configure button and the correct time would come up!! I tried it and hopefully programmed all of my units. I have switched to custom and they are all blinking green! I programmed them for 19:00 to 06:00. Those are the times I need on an ongoing basis this week. Over here we have an expression 'If it ain't broke don't fix it." I am willing to wait out the next four hours to see if they all switch to record. Also, when I exit the configuration app and brought it back up the correct time was still there!!! Is this the answer?

Version: 1.2.5

Electron version 6.0.1

Audiomoth HD module 2.0.2

Firmware 1.3.0

The current time on the configuration app - on my wife's page is 18:++ hours

This is working as you instructed. What is the next step?

I need to add the time is 18:12 and seconds at the moment, the date is 1/3/2020. That is correct.

That is correct. I have the configuration app on my wife's computer and now on my computer under her username. When I plug a device in the gray time goes to black. The UTC time reads 16:39 and ticks off the seconds. When I check the drop-down menu for local time I get 11:XX. It is 09:15 here. If there is even a MANUAL way to set these times it is a band-aid, but at least I can theoretically move on.

Well first, I cannot reload the app on the computer at all. So I can't test that this morning.

Last evening when I plugged any of the four Moths in with the configuration screen up, the tie would go from grey to black indicating a connection. I could move around the app and set up the configuration I wanted before I plugged in the Moth. The time never read the correct UTC time, and when I check local time from the menu it was always wrong.

I have disabled the firewall, and disabled something called Windows Defender Smartscreen which was theoretically blocking the app. nothing works. As I said above, the configuration app will no longer even load on my computer. I will now turn off my computer and reboot it to see it that clears whatever is blocking the app from even loading on the machine.reboot my computer. I will let you know.

I have reboot my computer and the app will no longer even load. Now issue number one.

I have returned to my wife's computer where I still have the configuration app, and plugged in a device and I STILL do not get the proper time. The app appears not to be reading the correct time from the computer.

That did not work either. I had earlier tried 1.2.2 from that same page.

@Russ Wigh When you say it didn't work, what exactly was the problem? Did you get the same Windows Defender window, or does something not work as you are expecting it to.

@Alex Rogers

Last night, regardless of how many times I tried, the app would not recognize any of my Moths with the correct time, although the app did recognize that they were plugged in. I cleared everything out to start fresh. This morning the app will not even load on the computer. Now I have no app. I have checked with my provider, Comcast, and they have no problem in my area.

Shot is below. Hope it comes through okay. I can tell Windows Defender to let it through, but that is not helping. I have tried that numerous times.

I am using Windows 10 Home. All four units came from GroupGets. I bought 1 from Campaign 8 on 2 December and it worked flawlessly up until the switch to 1.2.5 and upgraded the firmware to 1.3.0. The other three are from Campaign 9 and they were received today. I had this same issue earlier this week with the first unit, but I resolved it by adding it to the Windows firewall approved app list and that worked. Now it does not.

The 'dead' unit was a battery issue, now resolved.