We are sorry to hear that you felt treated unfairly. You should know that we now also maintain stock in a US warehouse. So when available, we service US costumers via domestic US mail for fast and hassle free (no customs) delivery. (The former statement on the audiomoth webpage is obsolete.) Due to variable cost incurred for shipping through different logistic partners, the cost of shipment charged differs for some countries. Since we are primarily an engineering company we may not be the best at cheap shipping. However, averaged over all of LabMaker's worldwide shipping of different products of different weights and sizes to many locations we actually repeatedly find that we end up even and do not make any surplus on the shipping costs we charge to our customers. Maybe with your specific rate you helped subsidize a shipment to some more remote location in this world. We hope we could resolve your concern and that, as a bottom line, you still considered your purchase of the audiomoth a real gain. LabMaker Support