Hello Selvino, the Audiomoth has proved to be incredible popular once again and the third campaign has maxed out at 300%. This means that the campaign is now closed and the order will be manufactured by CircuitHub, and sent out via Group Gets. We are looking at future options to get the devices in people's hands and will update you shortly. Sorry for the disappointment with this particular campaign, but these campaigns bring the costs down significantly to users, so they end up being in high demand. There will be another opportunity for you to get your hands on them soon so watch this space

Hi Anne, thanks for your feedback and glad you're a fan of the Audiomoth! Unfortunately we can't change the length of this campaign once it's posted as people may be waiting for funds to arrive before their order goes through at the end of the campaign. But we're in touch with CircuitHub to make sure the manufacturing process is as quick as possible and will review option in the future such as how we might arrange to end early when a target is met

Hi Tim, email me on rachael.kemp@zsl.org

Hi Tim, I'm asking Group Gets about this but they're in the states and so not up until lunch. In the mean time I'll post you out a replacement. Please can you PM me your address?

Hi Tim, sorry they haven't arrived yet. Remind me how many units you ordered and where they are being sent and I will investigate with our team

Hello, sorry for the delay. Unfortunately the deadline for the 2nd group purchase has now passed which is why you cannot place an order. We should be launching a third Group Gets in the coming months, so do keep an eye on this page for that! The Group buys bring together the community to bulk order together, bringing the per unit cost down for all involved so it's a great initiative to be part of. Best, Rachael

Morning Nicolas. I've been informed this morning from Group Gets that they are not yet on their way, but they will be on Monday and they have upgraded your delivery to DHL International Express, which should still get them to you in time. I will ask GG to send you the tracking number. Best, Rachael

Hi Nicolas, Yours should already be on their way straight from Group Gets. I will check in with that team and update you shortly. What are your field dates? Best, Rachael (Arribada Initiative)

No worries! They should be with you by the 5th. We'll keep in touch and expedite your order

Hi there, have you placed your order from the UK or EU? If so the audiomoths should arrive in London today and we will freight forward next week. If you have ordered from elsewhere they should have been shipped direct to you from GroupGets. What date do you leave?

Hi again Martin and Tim, I have just seen the following update on the GroupGets page - 'Quick update everyone. The boards are scheduled to ship to us from Circuit Hub on Feb 12. We will promptly ship out once we have them. The lead-time slipped due to the large amount of orders. Thanks for being patient!'. For those with small orders, your order will come to us at Arribada first and we will ship out from here. This greatly reduces the import taxes to you but will mean a small wait. By taking part in this group purchase you have hugely reduced the cost per device for everyone involved. Thanks so much for your patience.

Thanks Martin. With an order of this size, I would expect that the freight forward option will have been used. Therefore we are waiting to receive the Audiomoths here and we distribute from here which minimises the cost to you (because of import tax etc). GroupGets are based in the states so I will hope to get back to you later today, if not tomorrow on dates that we expect to receive these. Thanks again for your patience, more news asap. Best, Rachael

Hi Martin, Sorry for the frustration. I'm waiting to hear back from GroupGets to give me visibility of the data from your purchase and will get back to you as soon as I know more. How many units did you order? Thanks for your patience. Best, Rachael

Hi Martin, I'm replying on behalf of the Arribada Initiative. Your delivery date will depend on which option you selected at check out. Did you select direct ship or freight forward? We will get an update from GroupGets today and contact everyone with an update asap. Thanks, Rachael