Further to the above "Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed." Device USB\VID_0000&PID_0002\6&38a36d0c&0&5 was not migrated due to partial or ambiguous match. Last Device Instance Id: USB\VID_1F75&PID_0621\1 Class Guid: {36FC9E60-C465-11CF-8056-444553540000} Location Path: Migration Rank: 0xF000FFFFFFFFF112 Present: false Status: 0xC0000719 Device USB\VID_0000&PID_0002\6&38a36d0c&0&5 was configured. Driver Name: usb.inf Class Guid: {36FC9E60-C465-11CF-8056-444553540000} Driver Date: 06/21/2006 Driver Version: 10.0.17134.1 Driver Provider: Microsoft Driver Section: BADDEVICE.Dev.NT Driver Rank: 0xFF0000 Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000 Device Updated: false Parent Device: USB\VID_8087&PID_0024\5&38ca7a24&0&1 Device USB\VID_0000&PID_0002\6&38a36d0c&0&5 had a problem starting. Driver Name: usb.inf Class Guid: {36FC9E60-C465-11CF-8056-444553540000} Service: Lower Filters: Upper Filters: Problem: 0x2B Problem Status: 0x0