Further to the above
"Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed."
Device USB\VID_0000&PID_0002\6&38a36d0c&0&5 was not migrated due to partial or ambiguous match.
Last Device Instance Id: USB\VID_1F75&PID_0621\1
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Location Path:
Migration Rank: 0xF000FFFFFFFFF112
Present: false
Status: 0xC0000719
Device USB\VID_0000&PID_0002\6&38a36d0c&0&5 was configured.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 10.0.17134.1
Driver Provider: Microsoft
Driver Section: BADDEVICE.Dev.NT
Driver Rank: 0xFF0000
Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: false
Parent Device: USB\VID_8087&PID_0024\5&38ca7a24&0&1
Device USB\VID_0000&PID_0002\6&38a36d0c&0&5 had a problem starting.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Service:
Lower Filters:
Upper Filters:
Problem: 0x2B
Problem Status: 0x0