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Error Message "Could not find RIFF chunk ID"
In Device Support
nicole.cornelius
Feb 22, 2022
I do not have access to Dropbox through my work computer, but I can send the .zip file via email. I just tried it and I was able to send it that way. For some reason the CONFIG.TXT file is blank. This affected one device with 25 files. The .zip file I mentioned contains one of the .wav files compressed.
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Error Message "Could not find RIFF chunk ID"
In Device Support
nicole.cornelius
Feb 22, 2022
Hi Alex. The .wav file is too large to upload and when I try to upload the .zip file I get an error message saying "Your file didn't upload. Check your internet connection and try again." I have tried multiple times and restarted my computer. I'm not sure why it isn't working. I am fairly certain the files have not be resaved with another application. All of the other study site data was uploaded to the hard-drive in the same way and all the other files have worked.
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