Just received new audiomoth. Followed online web instructions for configuration but computer is not recognising device when plugged in. Green led come on (not every time) but configuration program date / time screen does not turn from grey to black and show any changes. When trying to use 'Configuration Audiomoth' button on program just get a 'no entry symbol' and nothing happens. I have downloaded 32 & 64bit programs along with the timesetterX86 but none of them work. I am using Windows 10 platform, is this my problem? I have contacted a colleague who has had two delivered and he has the same problem and also using Windows 10. We have both tried new batteries and reformatting the sd card. When I put the default / usb off / custom switch to default I am managing to record wav file so am assuming the device is working?