Alex, that fixed it. Simple cable issue! Thank you for your help and patience.

@Alex Rogers Ahhhh, okay. I had no idea. I'll see if I can find another cable that works. I'll let you know. Thank you for the help.

@Alex Rogers Thank you for the feedback, but I'm not even trying to review the recordings yet, I'm simply trying to configure the device. The guide says that with a successful connection, the device information will no longer be greyed out and the clock should tick upwards. That is not what is happening. The clock info stays grey and doesn't change. Am I being dense about this?

I'm using ScanDisk Extreme PLUS UHS-1 U3 as recommended. It came formatted for FAT32, but I reformatted it as FAT32 anyway. I loaded the device with 3 Energized AA batteries and the SD card and set the switch to USB/OFF. I've downloaded the configuration App to my computer. I configured the app to record for one period (test trials 08:00 - 09:00 with sleep duration and record duration both set at 60sec with sample rate of 96kHz on medium gain. I then attach the device to my computer via a USB At this point the computer doesn't recognize anything in the USB port. The port works fine with jump drives, etc., but it won't recognize the device. .